What is credit management

Credit management: close to day-to-day business

A credit manager is a key role in the finance department of a company. Nevertheless, there is no independent training for this activity in Germany. A good way to be fit in all disciplines of credit management is to become a Certified Credit Manager.

It is everyday practice in (almost) every company: The sales department acquires orders and wants to generate sales. But the accounting department urges caution, out of concern for correct and punctual receipt of payment. A classic conflict of goals. The credit manager is the moderator at the interface between the two departments. It defines the guidelines for lending, including payment terms and credit limits, evaluates risks and monitors incoming payments.

Key role in finance

What is the creditworthiness of existing and potential new customers? And to what extent should credit reporting agencies be consulted in this context? Answering these questions is also part of the job of a credit manager. In addition there is the dunning and collection system. Customers must not be offered any attempts to refuse or delay payments in a justified manner. And if the worst comes to the worst, it must be decided whether it makes sense to supplement your own dunning activities with the use of debt collection companies. In short: the credit manager has a real key function in the finance department of a company.

More security in credit decisions

Well-founded specialist knowledge, instinct and experience in finance - these are the core competencies of a credit manager. There is no independent training for this activity in Germany. A lot can be learned in day-to-day business. But often not the theoretical tools. However, this in turn is necessary in order to have more security, for example when making credit decisions, and to recommend yourself with additional expertise for managerial tasks in credit management. The further training to become a Certified Credit Manager (CCM) offered by the Bundesverband Credit Management (BvCM) in cooperation with the Bochum University of Applied Sciences closes this gap. Within a year, the participants receive in-depth know-how on all topics of credit management in 250 hours of instruction. Since the start in 2002/2003, around 250 graduates have acquired the qualification to become Certified Credit Managers - and as a result, not infrequently also promoted their careers very quickly.

“I became aware of this training course when I was promoted to head of the Credit Management department. My project work at the time later formed the basis for expanding our credit management into a proactive management system after completing the course. " Ingo Klotmann, CCM since 2006, EK / Servicegroup eG

"Lively exchange and insight also into other industries"

Why Alexander Schnürer, best of the youngest generation of Certified Credit Managers, recommends this course.

Where are you employed?
I head the controlling department at Orizon Holding GmbH, the parent company of a personnel service provider from Augsburg.

How did you find out about the opportunity to receive further training to become a Certified Credit Manager?
We have further expanded credit management at Orizon and, for example, introduced various reports and optimized the processes for information and trade credit insurance. These changes all came through my desk. In this context, I got in touch with a Creditreform employee who had completed the CCM training course the year before and recommended it to me. Since I had previously worked myself into all topics independently, this further training seemed to be the proverbial icing on the cake.

How did you experience the further training? How was the atmosphere in the group?
There was a lively exchange within the group. This gave everyone an insight into how things are going in other industries and the perspective from different positions and functions within companies. As for the learning content: A lot of specialist knowledge was imparted.

Would you recommend the training to others?
Absolutely. She is very good in the theoretical part. A wide range of knowledge is imparted to the participants. And the practical elements are also recommended, as they are very close to day-to-day business in the company. Since there is no independent training to become a credit manager in Germany, I believe that training to become a certified credit manager is the best way to grasp the many facets of the tasks in credit management.

“I come across almost all of the content of CCM further training in my day-to-day business. The qualification of a CCM is very much in demand. I definitely recommend the training program. " Dietmar Habbel, CCM since 2005, TVS Transportbeton Vertrieb GmbH & Co. KG

Training to become a Certified Credit Manager (CCM)

Target group:

People who work in corporate practice in the areas of credit management, receivables management or accounts receivable management and who aspire to a management position in this area.

Scientific management:

Prof. Dr. Bernd Weiß is the scientific director of the program. He teaches finance and controlling at the Bochum University of Applied Sciences and is the founder of the Institute for Company Diagnostics (InDiag) located at the Bochum University of Applied Sciences.


Fundamentals, legal framework of credit management (CM), organizational concepts, CM and corporate accounting, risk management, credit policy, credit collections, market orientation, information systems, method base, external company diagnostics, service offerings for CM.


About a year - 250 lessons in 14 weekend modules at the Bochum University of Applied Sciences as well as a practical project work, ending with a colloquium.


Non-members pay 6,490 euros for the training program, BvCM members 5,890 euros. Participation includes a one-year membership in the BvCM for non-members. The Bildungsscheck NRW can be used for further training to become a CCM. This year, for the first time, the BvCM issued a scholarship that finances an applicant's further training to become a CCM.


First course 2002/2003. The 14th year is currently being trained. Around 250 graduates so far.

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