How do you deal with angry colleagues
CareerThis is how you deal with mistakes made by colleagues
# 1 wait and see
A barrel doesn't always have to be opened right away. It can be part of a collegial relationship to overlook a mistake. This is especially true if it has occurred for the first time and has literally had no noteworthy consequences. Even with more serious errors, it may be advisable to stand still. It depends a lot on the circumstances and also on the relationship with the colleague in question. Don't just stand still here because it's the most convenient. This can lead to secret resentment, for which you are then partly to blame. On the other hand, however, the following also applies: Not denouncing a mistake is not automatically a sign of weakness - on the contrary.
# 2 appeal
What to do if the employee keeps making mistakes? Here again it is a matter of collegiality that you ask him about it. Because this way he has a chance to correct his behavior before the supervisor possibly gets wind of it. Maybe he's not even aware of the mistake. A personal interview is inevitable even if neglect has a lasting negative impact on your own work. You mustn't denigrate colleagues. But in return you don't have to accept that your own reputation will be damaged by the mistakes of others.
# 3 Offer help
Talking about mistakes is a delicate matter. This is especially true when they are conducted between colleagues of equal status. The balanced “balance of power” means that those affected quickly feel personally attacked and instructed. Sensitivity therefore includes addressing the topic in a friendly and objective manner. Try to identify chronic sources of error. If, for example, deadlines are repeatedly not met, it can be productive to define responsibilities and processes more clearly. Offer your help and signal that you are always available. Sometimes the uncomfortable question also helps: Am I complicit in my colleague's mistakes?
# 4 Clear announcement
If errors are simply not eliminated, clear announcements are necessary. Make it clear how the failures affect you and possibly harm you. Do not underestimate the psychological burden. Those who cannot rely on their colleagues are inevitably stressed. That is unfair to you and also a reason to speak more clearly. At this point, it may be helpful to bring in another colleague.
# 5 consequences
Whether, when and how you draw a line in the case of unteachable flaws depends on your own attitude and willingness to suffer. A final warning shot can be the announcement: If the error occurs again, I have to take the necessary steps. That can mean withdrawing from the team. As a last step, the supervisor may be involved - at the latest when the constant errors cause damage to the company. Because bosses also deserve loyalty.
# 6 Small livestock also make crap
Even a basically banal mistake gets annoying at some point if it repeats itself despite repeated speeches. Even the persistent wrong naming of files can cause unnecessary additional work. Of course, that's basically a trifle that can be cleared up in two or three simple steps. Do you have to get excited? Yes, because the questions arise: Why not do the job right right away? And: if you don't work correctly with such small things - what about more complex topics?
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